Search for trip:

Home > FAQ

Booking Questions

What are the advantages of booking on Lotussia Travel?

Lotussia Travel features a wide selection of services throughout Indochina. It saves you the effort of surfing around. Our travel consultants are local. They know well their country and their culture. All rates are net and clear. 
   
How do I make a booking?

Booking our travel products is so easy! Simply email us or fill in all the criteria in the contact form and proceed by clicking "Send". Ensure that all information given are correct, such as tel, fax number, email account. In a matter of minutes, our travel consultant will contact and bring you as much information as he/she can. We will reach you back within twenty four hours. If you do not receive any reply from us after one day, please resend your request since there may be problem of internet line.
   
How quickly can I make a booking?

You should receive replies to your booking requests within one business day. Assuming Lotussia Travel can accommodate your request, you can pay for the service immediately that day.
   
How do I know my booking has been confirmed?

Once your details have been processed our travel consultant will send a letter of confirmation to your email or fax that will list all your requested services with their status. This is your booking guarantee, so please ensure that you print it out and bring it with you when you go to take part in the tour.

Print Send to a friend
General Questions
General Questions
The dry season runs from November to April and the rainy season from May to October. In the north, the wet season is from May to September; December to March are the driest months.
read more >>
Train Questions
Train Questions
read more >>
Car Questions
Car Questions
read more >>
Hotel Questions - Room Types
Hotel Questions - Room Types
In most cases, one child is allowed to stay with parents (no extra bed) at no charge. However, some hotel could charge a minor additional fee. However, please note that the extra bed possibility depends on each hotel's policy and
read more >>
Airlines Questions
Airlines Questions
read more >>
Tour Questions
Tour Questions
If you have special requirements – for example, if you have a large group or young children, or you have infants or the olds in your group, or if you are handicapped or have physical limitations
read more >>
Payment Questions
Payment Questions
read more >>
Contact Us
Registered Add
1 Co Nhue, Tu Liem district, Hanoi.
Phone: (+84.4) 22494668
Fax: (+84.4) 37668617

Operations Office
190 Phu Vien str., Bo De, Long Bien district, Hanoi.
Phone: (+84.4) 37101309
Fax: (+84.4) 37668617

E-mail:
info(at)lotussiatravel.com
travel(at)lotussia.com
 
Travel News
The launch of a river rafting tour in Lai Chau northern Vietnam
Pink lotus leads vote for Vietnam national flower
Lotussia Travel Promotes Community Travel Tour in Central Vietnam
Save 5% discounts on Cat Ba Island Resort and Spa Honeymoon Packages
TET Lunar New Year 2011
UNESCO recognises Hanoi royal citadel as world heritage site
Launch of Halong Bay and Cat Ba Island Multisport Adventure Tour
Special Offer on Pu Luong Nature Reserve Trekking Tour
Free visa to Vietnam
Lets vote for Halong Bay - Vietnam
New trekking tour to Sapa - Vietnam
Vietnam to exempt entry visa for Russian arrivals
Viet Nam Laos Cambodia to boost tourism at borders
Floods leave 145 dead and missing
Con Moong cave seeks recognition as a UNESCO World Heritage site
 
 
Home | Travel Tips | Travel Guide l Travel Articles | Responsible Travel | Service Standard | Booking Guide | Terms & Conditions | Careers